Privacy Policy of Titan Senquest Management, Inc.
Effective Date: 01/2025
Introduction
Titan Senquest Management, Inc. (“we,” “us,” or “our”) is committed to protecting the privacy and confidentiality of our residents, clients, employees, and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in any other way. Please read this policy carefully. If you do not agree with the terms of this policy, please do not access our services.
- Information We Collect
We may collect personal and non-personal information, including:
- Personal Information: Name, address, phone number, email address, date of birth, social security number, financial information, emergency contacts, health information (as applicable), and other details necessary for housing management and resident services.
- Usage Data: IP address, device type, browser type, access times, pages viewed, and interaction data collected through cookies and other tracking technologies.
- Communication Data: Records of correspondence, feedback, or inquiries.
- How We Use Your Information
We use the information we collect for various purposes, including:
- Providing and managing our senior housing services.
- Verifying resident identity and eligibility.
- Managing lease agreements and payments.
- Communicating with residents and prospects (e.g., service updates, notices).
- Responding to inquiries and providing customer support.
- Ensuring the security of our facilities and services.
- Complying with legal obligations.
- Improving our services and website functionality.
- Marketing and promotional communications (where applicable and with consent).
- How We Share Your Information
We may share your information with:
- Service Providers: Agents, contractors, or partners who perform services on our behalf, such as maintenance, billing, IT, or legal services.
- Legal and Regulatory Authorities: When required by law or legal process, or for safety and security purposes.
- Family Members or Authorized Representatives: When authorized or as required by law.
- Business Transfers: In connection with mergers, acquisitions, or sale of assets.
We do not sell or rent your personal information to third parties.
- Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. Despite these measures, no method of transmission over the internet or electronic storage is entirely secure. Please notify us immediately if you suspect any unauthorized use or access to your information.
- Your Rights and Choices
Depending on your jurisdiction, you may have rights regarding your personal data, including:
- The right to access, update, or delete your information.
- The right to withdraw consent where processing is based on consent.
- The right to object to certain processing activities.
- The right to data portability.
To exercise these rights, please contact us at [Insert Contact Email/Address].
- Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance user experience, analyze site traffic, and personalize content. You can manage your cookie preferences through your browser settings.
- Data Retention
We retain your information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
- Children’s Privacy
Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children.
- Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. When we do, we will revise the “Effective Date” at the top of this policy. We encourage you to review this policy regularly.
- Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
Titan Senquest Management, Inc.
840 Apollo Street, Suite 100
El Segundo, CA 90245
310-725-0120
